Shipping Policy

At Eilara, we are dedicated to delivering your favorite fashion and lifestyle products—including sarees, lehengas, salwar kameez, jewellery, kurtis, kids wear, mens wear, modex, luxe, home & living, and fusion collections—safely and promptly.

Order Processing

  • All orders are processed within 1-3 business days (excluding weekends and holidays).
  • You will receive a confirmation email with tracking details once your order has been shipped.
  • Processing times may be slightly extended during festive seasons or sales.

Shipping Methods & Timelines

  • Standard Shipping: Delivery within 5–8 business days across India.
  • Express Shipping: Delivery within 2–4 business days (charges apply).
  • International Shipping: Available in select countries. Delivery in 7–14 business days.

Shipping Charges

  • Free shipping on all prepaid orders above ₹999 within India.
  • Standard shipping fee of ₹79 applies to orders below ₹999.
  • Express and international shipping rates are calculated at checkout based on destination and weight.

Delivery Partners

  • We work with trusted logistics partners like Delhivery, Bluedart, DTDC, and India Post.
  • Tracking details are shared via email and/or SMS once dispatched.

Order Delays

  • Delays may occur due to unforeseen circumstances such as weather, festivals, or courier issues.
  • We will inform you via email or phone in case of significant delays.

Address & Delivery Issues

  • Please ensure your shipping address is complete and accurate at the time of order.
  • We are not responsible for delivery failures due to incorrect or incomplete addresses.
  • In case of a failed delivery, the package may be returned to us or require additional charges for redelivery.

International Shipping Notes

  • Import duties, taxes, and customs fees may be applicable depending on your country’s regulations.
  • These charges are not included in the product or shipping cost and are the buyer's responsibility.

Contact Us

  • For any shipping-related questions or assistance, please contact us:
  • Email: support@eilara.com
  • Phone: +91-XXXXXXXXXX